Frequently asked questions

Tidy Ember is a personal AI agent that runs as a Telegram chat. You write to her in ordinary language and she records, reminds, summarises and plans on your behalf.

There is one plan at €90 per month. The first seven days are free, so you can decide after you have used Tidy Ember for a week.

The trial lasts seven days and nothing is charged during it. You add a payment method when the trial ends, and you can cancel before that.

Your data is stored on servers in the European Union and is used only to run your own account. We do not sell it and we do not share it with advertisers.

Only you, in your Telegram chat. A small number of our engineers can access records when you ask for support or when we must fix a fault, and each such access is logged. We never read your chats to build advertising profiles.

Yes. Ask Tidy Ember to delete your data or write to us, and we remove your account and its records. We keep only what tax law obliges us to keep, and nothing else.

No. Tidy Ember is not a therapist, not a doctor, not a lawyer and not a financial advisor. She does not diagnose, treat, prescribe, give legal advice or recommend investments. She offers general information and a place to think out loud, and nothing she writes is professional advice.

Do not use Tidy Ember in an emergency. Contact your doctor, your local emergency number or a crisis line immediately. Tidy Ember cannot call for help and cannot monitor you.

Tidy Ember records what you tell her and what you forward. She can misread a document, so treat the monthly summary as a helper, not as a substitute for an accountant or for the records your tax authority expects.

English and Bulgarian today, and you can switch between them from the website or simply by writing in the other language.

Ask Tidy Ember in Telegram or write to us. The plan ends at the close of the paid month and your data is deleted on request.

Telegram on a phone, a tablet or the desktop application. There is no separate Tidy Ember app to install.